Engine Customers Save Over $200M with Flex and FlexPro — Now, the Platform Brings That Same Flexibility to Flights

Engine, the modern business and group travel platform trusted by more than 900,000 travelers, announced today that its customers have collectively saved over $202 million through its Flex and FlexPro offerings — purpose-built to help small and medium-sized businesses (SMBs) adapt to the unpredictability of business travel.

According to a survey of business travelers conducted by Engine, 93% report they expect plans to change within a week of scheduled travel more than half the time, making last-minute travel changes a top-ranked challenge. Businesses also have their own unique needs, including large room blocks for events, undefined travel timelines, shifting plans and even hotels that allow large vehicle parking for trucking professionals. The hassle of traditional travel insurance doesn’t cut it and Engine saw this gap as a need to provide greater flexibility to business travelers of all types.

Flex and FlexPro give travelers and companies the ability to cancel hotel bookings for any reason and receive instant Engine credit, helping them avoid sunk costs and better manage shifting timelines, fluctuating budgets, and evolving team needs. Since launching FlexPro, a company-wide subscription that offers built-in trip flexibility for all employees, customers have applied the feature to more than $1 billion in travel spend.

“Flex has become one of the most valuable tools for our customers,” said Adam Tornquist, Sr. Director of Product at Engine. “When plans change — and for SMBs, they often do — our customers know they’re covered. They’re saving real money and gaining the flexibility to keep business moving.”

In 2024 alone, over 40% of all Engine bookings included Flex or FlexPro, and those bookings accounted for 70% of total customer spend — a strong signal of the value that flexibility delivers to modern businesses.

Building on this momentum, Engine is now extending its flexibility offering to air travel with the launch of Flex for Flights. The new feature allows customers to cancel even non-refundable flights up to two hours before departure, for any reason, and receive instant Engine travel credit — eliminating the need to file claims or wait weeks for a refund.

“Traditional travel insurance just isn’t designed for how SMBs operate,” Tornquist added. “With Flex for Flights, we’re continuing to level the playing field — giving growing companies the same tools and agility as large enterprises.”

About Engine

Engine is the free-to-use, modern travel platform for booking and managing trips. It saves businesses time and money through an intuitive travel network that connects to nearly every hotel, airline and car rental company in the U.S. - all without contracts, minimum spends, or agent-assist fees. It offers single invoice billing, the flexibility to modify trips at any time without sunk costs and a unified view of all company travel and spend. Customers rely on Engine to not only make travel easier to manage, but to make it enjoyable for everyone involved. The company is backed by Telescope Partners, Blackstone, Elefund and Permira. Learn more at http://www.engine.com.

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